Privacy Policy Statement
Your privacy matters at soravexilo.pro—here’s our commitment
Introduction and Commitment
Soravexilo values your privacy and the security of your data. This policy explains how personal information is collected, used, and safeguarded in accordance with Malaysian law and GDPR compliance.
By using our services or website, you agree to the practices described in this notice. We recommend reviewing this policy thoroughly to understand your data rights.
Data We Collect and Receive
We collect information when you fill out forms, use our website, or communicate with us. This includes contact details, usage data, and communication records to provide better service.
Information You Provide Directly
- • Contact details for correspondence and appointments
- • Content of your queries and session notes
- • Communications for feedback or support
- • Preference or demographic information if provided
- • Payment confirmations for scheduled sessions
Automatically Collected Data
- • Device and browser information for security purposes
- • Visit timestamps and access logs
- • Page views and interactions on the website
- • IP address to guard against misuse
- • Cookies and usage analytics for website improvement
How Collected Data Is Used
Your information is used solely to deliver requested services, communicate updates, ensure security, and improve user experience in alignment with data protection standards.
- • Responding to your queries and feedback
- • Arranging appointments and providing guidance
- • Maintaining service quality and site operations
- • Legal compliance and fraud prevention
- • Improving communication and user support
- • Website analytics and system security
- • Internal record-keeping, not for third-party use
Our Promise: Soravexilo assures you that data is never sold and is handled with strict confidentiality and transparent processes at every stage of your engagement.
Information Sharing Policy
We do not sell, lease, or trade your information with third parties. Sharing happens only with authorised service providers under confidentiality contracts or as required by law.
Service Providers
Trusted partners assisting our workflow may access information only as necessary and exclusively for business functions on our behalf.
Legal Requirements
Data may be disclosed if legally required or to protect rights, safety, or as part of regulatory compliance.
Anonymous Statistics
We analyse statistical data in aggregated, anonymised form for business insights and site performance evaluation.
Your Data Rights
You may request access, correction, deletion, limitation, or oppose data processing. Soravexilo works with you to respect and implement these rights as protected by law.
- • Request a copy of your collected personal data
- • Request corrections to inaccurate data
- • Request deletion of stored personal data
- • Request electronic transfer of your data
- • Object to certain processing purposes
- • Limit specific use of collected information
To exercise your rights, contact us by email or via the online form. We will address verified requests in line with regulation.
Data Security Standards
We use technical and organisational measures to protect information against loss, misuse, or unauthorised access at all times.
Technical Safeguards
- • Encryption and secure storage protocols
- • Data access restrictions for staff
- • Regular security monitoring systems
- • Updated software and risk assessments
Organisational Safeguards
- • Privacy training for all team members
- • Internal access limitations to personal data
- • Incident response plans for data breaches
- • Updated policies aligning with legal requirements
How Long We Keep Data
Personal data is retained only as needed for legitimate business or legal requirements. Deletion occurs safely after these purposes are fulfilled.
- • Stored until client relationship is complete
- • Kept as long as relevant to services
- • Maintained per business correspondence needs
- • Held according to Malaysian law
- • Retained only if you opt in
After retention periods, all data is securely deleted or anonymised.
Data Transfers Outside Malaysia
International transfers occur only if required to provide services or technical support, under robust protection measures compliant with governing laws.
- • Vendor agreements with data processing obligations
- • Usage of secure data transfer mechanisms
- • Adequate protection in line with GDPR
- • Minimised transfers and privacy assessments
Cookies and Tracking Policy
Our site uses cookies for necessary operation, analytics, and personalisation. You may control cookie settings in your browser or via our cookie consent interface at any time.
Types of Cookies We Use
- • Critical for website access and system integrity
- • Optimize site usage through performance tracking
- • Support tailored user experiences
- • Enable advanced features and system preferences
Users can control and delete cookies as described in the Cookie Policy page.
How Policy Changes Are Handled
Any significant updates to this policy will be published here or announced by email. Continued use implies acceptance of new terms.
- • Announcements on our website
- • Direct emails where applicable
- • Prominent updates within your dashboard
- • Notices before material changes go into effect
We encourage reviewing this page regularly for updates affecting your privacy.
Contact for Privacy Inquiries
Please reach out for privacy questions or data rights requests.
Soravexilo
Infinity8 Medini Iskandar, Unit 02-02, Level 2, CIMB Leadership Academy, Jalan Medini Utama 1, Iskandar Puteri, Johor 79200 Malaysia
Phone: +60 7-179 0458
Email: content@soravexilo.pro
Last updated January 20, 2026
Effective as of January 20, 2026